We had E-Roof replace the roof on our 1919 Minneapolis home, and I cannot recommend them highly enough.
From the very beginning, Teddy and the entire team were professional, honest, and incredibly responsive. Communication throughout the project was excellent. Every question was answered promptly, and I always knew what to expect.
The crew completed what turned out to be a fairly complex roof replacement in about a day and a half. Several other contractors who have since been at our home have independently commented on the quality of the workmanship and told me the roof looks excellent.
What impressed me most, however, was how they handled the unexpected. Because our 100+ year-old roof structure required realignment and correction, we experienced some interior ceiling damage due to the stress placed on old, previously weakened plaster. E-Roof did not ignore the issue or disappear after finishing the roof. Teddy came out personally, walked through the damage with us, explained what had happened, documented their findings, and has been helping coordinate qualified contractors to obtain repair estimates. While this was not something covered under their contract, their willingness to continue helping after the roof was complete says a great deal about the kind of company they are.
They also pointed out and helped address other issues with our home that needed attention, rather than simply replacing the roof and leaving.
Home projects on older houses are rarely simple, but E-Roof made what could have been an incredibly stressful experience feel organized, transparent, and well managed. If I ever need another roof, or if friends or family ask for a roofing recommendation, E-Roof will be the first company I recommend without hesitation.
⤷ Owner’s Reply
Robert, thank you for such a thoughtful review and for trusting us with your 1919 Minneapolis home. We know homes of that age can come with unexpected challenges, and we're glad our team was able to keep you informed throughout the project and deliver a roof you're happy with.
We especially appreciate your comments about how Teddy handled the unexpected ceiling damage. While it wasn't an easy situation, we're glad we could help document what happened and assist you in finding the right people to make the repairs. We always want our customers to feel supported, even after the roofing work is complete.
Thank you again for your kind words and recommendation. We truly appreciate you choosing eRoof and recommending us to your friends and neighbors in Minneapolis!